Recently, at our community Town Hall, I shared that our staff have been subjected to inappropriate behavior from a few homeowners. Unfortunately it has come to our attention that there been other incidents this past week in which a couple of homeowners acted out and were harassing our staff. These homeowners have and will be addressed individually, but I feel it necessary to remind everyone that our team has been advised to walk away from homeowners who are yelling, verbally and/or physically making them feel uncomfortable or behaving erratically. If they feel physically threatened they are encouraged to call the police.
If homeowners have questions or concerns, the appropriate action is to send an email to the RRVA Board of Directors through the office email: office@roxburyrunvillage.com Our staff are working hard for RRVA and should not have to endure this type of treatment.
Thank you.
Lesa Dalton
Vice President
Roxbury Run Board of Directors